Clean&Win

Your cleaning can reward you.

Earn Reward Points (RP) when you use Clean&Win, refer others and take part in eligible Rewards activities. Use your RP toward cleaning and available rewards under the Rewards rules.

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Reward Points

What are Reward Points (RP)?

RP are Clean&Win's customer Rewards currency. You can earn RP through eligible Clean&Win activity and use them according to the current Rewards rules. RP are not cryptocurrency, cash, money, an investment or stored-value currency.

Bronze / Silver / Gold

Membership levels

Your membership level is connected to recurring Clean&Win cleaning frequency. The more frequently you use recurring cleaning, the stronger some Rewards benefits become.

Bronze

  • 1 cleaning/month
  • Minimum 4 hours/visit
  • 1,000 RP per qualifying private-customer referral

Silver

  • 2 cleanings/month
  • Minimum 3.5 hours/visit
  • 2,000 RP per qualifying private-customer referral

Gold

  • 4 cleanings/month
  • Minimum 3 hours/visit
  • 5,000 RP per qualifying private-customer referral

How can I earn RP?

Eligible own cleaning

1 RP per 1 SEK of eligible own Clean&Win cleaning or service spend. Labour paid with RP does not generate additional RP.

Private-customer referral

Bronze: 1,000 RP. Silver: 2,000 RP. Gold: 5,000 RP when the referral meets the program's qualifying conditions.

Welcome reward

4,000 RP when the applicable referral-code conditions are satisfied.

Eligible Review

Share a genuine review of a Clean&Win cleaning you received. Positive, neutral and negative reviews can all qualify.

What does eligible mean?

Qualifying B2B referral

Clean&Win members may earn RP from qualifying referred business customers based on paid B2B invoices. Level multipliers: Bronze 1.0x, Silver 1.25x, Gold 1.5x.

Birthday and Sweden's National Day

Bronze: 5,000 RP. Silver: 7,500 RP. Gold: 10,000 RP.

500 RP

What does eligible review mean?

An eligible review is a genuine review of a Clean&Win cleaning you have actually received. It can be positive, neutral or negative - the rating does not determine whether you receive RP. The review must contain enough information to be useful and must not be duplicated, fabricated or unrelated to the service.

When might OIC ask for more information?

If a negative review reports a specific cleaning problem, we may ask for a photo or other information that helps OIC identify, understand and address the issue. A negative opinion by itself does not make a review ineligible.

Rewards

Where membership level makes a difference

Bronze, Silver and Gold do not change everything. They affect these parts of the Rewards program.

  • Recurring cleaning frequency and minimum time
  • Private-customer referral reward
  • Business-referral multiplier
  • Birthday and Sweden's National Day RP
  • Home Appliances & Premium Rewards RP cost

Bronze

1.0x business-referral multiplier

5,000 RP on birthday and Sweden's National Day

100% of the baseline RP cost

Silver

1.25x business-referral multiplier

7,500 RP on birthday and Sweden's National Day

90% of the baseline RP cost

Gold

1.5x business-referral multiplier

10,000 RP on birthday and Sweden's National Day

80% of the baseline RP cost

Home Appliances & Premium Rewards

Lower RP cost for qualifying membership levels

Bronze uses 100% of the baseline RP cost. Silver uses 90% and Gold 80%. This is a reduction in RP cost, not a SEK discount.

How qualification works

You need 3 ended qualifying months at the required membership level within the latest 6 months. An ended qualifying month is a month in which you booked and paid for the services required for that level. The months do not need to be consecutive.

What can RP be used for?

RP can be used toward eligible Clean&Win cleaning according to the approved redemption and RUT rules. RP may also be used for available Rewards Catalogue items when they are available in Clean&Win.

Explore Rewards Catalogue

RUT and RP

RUT affects how private cleaning is calculated and invoiced. Clean&Win shows how RP can be used under the approved RUT and redemption rules. Final RUT eligibility depends on the customer's available allowance and approval by the Swedish Tax Agency.

Referrals

How referrals work

You use your referral mechanism or code in Clean&Win. When a friend joins and books under qualifying conditions, RP are awarded after the referral qualifies. The reward depends on your level: Bronze, Silver or Gold.

1

Use your referral code

2

Friend joins and books

3

Referral qualifies

4

RP are awarded by level

RP transfers

The program supports RP transfers as a customer feature. The minimum transfer is 5,000 RP and the maximum per transfer is 100,000 RP. If the feature is not visible in Clean&Win yet, it is not available in the app yet.

Simple examples

Example

Anna is a Silver member

Anna has two recurring cleanings per month. When a friend joins and the referral conditions are met, Anna earns 2,000 RP. That represents 20 SEK toward cleaning.

Example

A Gold member refers a business

When a qualifying business customer becomes paid, the Gold level can create stronger RP through the business-referral multiplier. Exact RP depends on the approved rules and paid invoices.

Example

A customer leaves an eligible review

A genuine review of a Clean&Win cleaning can earn 500 RP whether it is positive, neutral or negative. If it reports a specific problem, OIC may ask for a photo or other information to investigate and address it.

Important rules to know

These are the most important customer rules. Read the current Terms & Conditions for the full information.

Read terms
  • RP can be used according to current Clean&Win Rewards rules and availability.
  • Labour paid with RP does not generate additional RP.
  • After 3 months without own cleaning, referral rights are lost under the program. They can become available again when own cleaning resumes under the rules.
  • RP transfers have limits: minimum 5,000 RP and maximum 100,000 RP per transfer.
  • The Rewards Catalogue may show examples until the live catalogue is fully connected.
  • RUT and RP must follow the current redemption and RUT rules. Read the current Terms & Conditions.

Clean&Win

Rewards Catalogue

The catalogue shows examples of rewards and what may become available. Each reward has its own RP cost. Rewards with tier pricing use the membership level and rolling 6-month qualification check. Until the live catalogue is fully connected, it is a sample view, not a guarantee of inventory or redemption.

Explore Rewards Catalogue

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